Shipping Policy
At DVNJEWELRY, we strive to provide efficient and reliable shipping options for both our B2B and B2C customers worldwide. We offer the following shipping methods.
- Shipping Methods and Times
- Shipping Rates
- Order Processing Time
- Tracking Your Order
- Shipping Restrictions
- Shipping Address Accuracy
- Shipping Insurance
- Contact Us
Standard Shipping: Our standard shipping option typically takes between 7 to 21 business days for delivery, depending on the destination. Expedited Shipping: For customers who require their orders sooner, we offer expedited shipping services which usually deliver within 3 to 7 business days. Express Shipping: Need your order urgently? Opt for our express shipping option for delivery within 1 to 3 business days. Please note that delivery times may vary depending on factors such as customs processing and local postal services.
Shipping rates are calculated based on the total weight of your order, as well as the selected shipping method and destination. You can view the shipping costs during the checkout process before finalizing your order.
Customs and Import Duties
For international orders, please be aware that customs duties, taxes, and any additional fees may be applied by the destination country's customs authorities. These charges are the responsibility of the customer and are not included in the shipping cost. DVNJEWELRY is not responsible for any delays or additional charges incurred during customs processing.
Orders are typically processed within 1 to 3 business days from the date of purchase. Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information.
We provide tracking information for all orders, allowing you to monitor the status of your shipment until it reaches its destination. You can track your order using the provided tracking number on our website or through the designated courier's website.
Please note that certain items may be subject to shipping restrictions based on local regulations or courier policies. We will inform you if any restrictions apply to your order and work with you to find a suitable solution.
It is the customer's responsibility to ensure that the shipping address provided during checkout is accurate and complete. DVNJEWELRY is not liable for any delays or delivery issues resulting from incorrect or incomplete shipping information.
We offer shipping insurance for added peace of mind. If you would like to insure your shipment against loss or damage during transit, please contact us prior to placing your order to arrange insurance coverage for an additional fee.
If you have any questions or concerns regarding our shipping policy or your order's shipment, please don't hesitate to contact our customer service team at contact@dvnjewelry.com.
